General questions

 Frequently asked questions 

Orders are typically processed within 3-5 business days.
Shipping and delivery: 12–20 business days

Yes. We accept returns and exchanges within 14 days of delivery for eligible items that are unused and returned in their original condition and packaging.

Yes. Size exchanges may be available depending on stock availability.

Once your order ships, you will receive a shipping confirmation email with your tracking information.

Orders may be canceled within 3 hours of placement or before the order has been processed for shipment, whichever comes first.

If neither has occurred, you may cancel your order by accessing it through “Track My Order” or “My Account” and following the provided instructions.

If you checked out as a guest, you may need to create a THE VARKON account to manage your order.

Please contact us within 72 hours of delivery at support@thevarkon.com with your order number, clear photos of the issue, and an unboxing video if available.

Yes. You can contact us at support@thevarkon.com and our team will respond as soon as possible.